Privacy policy and how it applies
We respect your privacy and your rights to control your personal data ("data"). We will always protect your data, be clear about what data we collect from you and the reasons why. We do not, and will not, sell your data to third parties.
We will only use your data when the law allows us to. Most commonly, we will use your data in the following circumstances:
Where it is necessary for our legitimate business interests (or those of a third party) and your interests and fundamental rights do not override those interests,
Where we need to perform the contract for services we are about to enter into or have entered into with you; or,
Where we need to comply with a legal or regulatory obligation.
This Privacy Policy (the ‘Policy’) explains the data we collect from you, either directly or indirectly, why and how we use it. It explains how we protect your data, the choices you can make about the data we collect and how you can control these decisions.
Please read this Policy carefully.
Providing third party information
Through your use of our services we may also collect personal data from you about someone else. If you provide us with personal data about someone else, you must ensure that you are authorised to disclose that data to us and that, without us taking any further steps required by applicable data protection or privacy laws, we may collect, use and disclose such personal data for the purposes described in this Policy.
You must, therefore, take reasonable steps to ensure that the third party concerned is aware of and consents to the various matters detailed in this Policy, including: the fact that their personal data is being collected; the purposes for which that data is being collected; the intended recipients of that data; and the third party’s right to obtain access to the data (including details of how to request access). Where requested to do so, you must assist us with any requests by the third party to access or update the personal data you have collected from them and provided in connection with our Services.
You may be required to provide information when:
Learning more about itsterrijoanne;
Purchasing, or enquiring about a product; or
Subscribing to a service, including subscription services.
Types of information we collect, why and how
We will only collect personal data from you that we consider to be necessary in the context and purpose in which it’s given.
Whilst browsing itsterrijoanne you may subscribe to a service, make a purchase or download one of our guides. At these times you may voluntarily provide personal information about yourself.
We collect: The type of personal information collected may include full name; phone numbers; email addresses; usage data and statistics; connection data; other unique identifiers such as IP addresses or device IDs, marketing and advertising responses and preferences.
Why: To carry out our obligations to provide services you’ve engaged us to deliver or to perform. To provide a quote, form policy documents, complete the transaction and to follow up your purchase or enquiry.
We do not store any card payment data and only use payment information in connection with the purchase made.
How: Data may be collected through online forms, email or telephone. We may also receive information about you from other sources, for instance, if you choose to link your Facebook, Instagram, Pinterest and/or Twitter accounts when commenting.
How we use the data
We may also use the data we collect to provide you with our services and to communicate with you. We may use the data for the following purposes:
Providing, and enhancing our products and services,
Compliance,
Security and issue resolution,
Business Operations; or,
Communication, marketing and advertising.
Providing and enhancing our products and services
We use data to provide and improve our services and perform essential business operations. This includes operating our services, maintaining and improving the performance of our services, including developing new features, research, testing and providing client support.
Business operations
We use data to run business operations to provide you with our services, profile our user base and develop anonymised aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions and report on the performance of our business.
Communication, marketing and advertising
We may use the data we collect to deliver and personalise our communications with you.
For example, we may contact you by email or other means of electronic communication to inform you about our services, invite you to take part in a survey, notify you about promotions, business activities, events or changes to our services.
If you become a member, subscribe to, or purchase one of our services then you may also receive service-related communications.
We also use cookies and similar technologies to provide the most relevant products and information to you.
When we may share or disclose your data
We do not sell data about our clients and we only share or disclose your data as authorised in this Policy.
We may share or disclose information with the following types of third parties.
Suppliers: We work with a variety of third party suppliers to perform services such as website hosting, online product purchases and email communications. We may be required to share your personal data as necessary to complete any transaction or provide a product or service you have requested.
Legal/ Regulatory Bodies: To the extent that we are duty bound by any applicable legal or regulatory requirement to cooperate with any competent legal or governmental authority or agency, we shall do so in accordance with applicable law.
Cookies and other similar technologies
We use cookies and similar technologies like pixels, tags and other identifiers to help us personalise our websites and services for you, remember your preferences, understand how users are using our websites and services and help customise our marketing offerings.
By visiting our websites or using our services you agree that you are happy for us to set cookies and similar technologies for the purposes described in this Policy.
Cookies
A ‘cookie’ is a small data file that is sent to your computer’s cookie file when you visit a website. When you visit the website again the cookie allows that site to recognise your browser.
We use two types of cookie, ‘persistent’ and ‘session’. Session cookies are temporary and will only stay on your device until you close your browser at which point they are deleted. Persistent cookies stay on your computer or mobile device permanently until they expire or are deleted.
We use the following types of cookies on our website:
Strictly necessary cookies. These cookies are essential for you to browse our websites and use the features.
Performance upped. These cookies collect information about how you use our websites. This data may be used to help optimise our website and make it easier for you to navigate.
Functional cookies. These cookies allow our websites to remember choices you make and personalise your experience. We may store your geographic location in a cookie for instance, to ensure that we show you the website relevant to your area.
Third Party cookies. Third party cookies are those placed by websites and/or parties other than us. These cookies may be used on our website to improve our products or services or to help us provide more relevant advertising. These cookies are subject to the respective privacy policies for these external services, for example, the Facebook Data Use Policy.
Analytics cookies. We use analytics cookies, like those offered by Google Analytics, to help us understand things like how long a visitor stays on our website, what pages they find most useful, and how they arrived. To learn more about Google Analytics and your data, visit this Google webpage.
How to control cookie settings
Most web browsers allow you to control cookies through their settings preferences, however, please note that if you limit the ability of websites to set cookies, you may impact your overall user experience.
You can learn about how to control cookie settings on popular web browsers, by visiting:
Your rights
You can find detailed information about your rights under Data Protection legislation on the UK Information Commissioner’s website at ico.org.uk.
How to complain
You can complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
Further details regarding making a complaint are available on the ICO website: https://ico.org.uk/make-a-complaint.
Changes to our policy
We may modify or update this Policy when necessary to reflect feedback and changes in our services. Visiting our website and/or using our services after any modification to this Policy will constitute your acceptance of such modification and updates. It is your responsibility to check this policy for any changes made.